Bcu

About BCU Bank

The foundations of the BCU were set after a successful merger between the BananaCoast Community Credit Union and Police and Nurses Ltd. in the early 1970s. BCU is the official division of the Police and Nurses Ltd. A group of small business owners from the NSW region established this institution. Predominantly the banana farmers from the region. This lending institution aimed to provide an alternative to business owners who could not raise funds from traditional banking institutions.

Features & Benefits of BCU Bank  

The one feature that distinguishes BCU Bank  from other traditional banks is its member-centric approach. The members-only lending ensures that the customers with the bank are the owners. That makes it easier for the lending institution to design loan products for its customer base. BCU operates with the sole intention of enriching the lives of its members and adhering to its community-centric approach. This bank prides itself on keeping the customers over profits and offering products on those lines.

• Renowned for being a fiscally and socially responsible lending institution.
• Operates on peer-to-peer principles strengthening the community at its core. 
• As per the Roy Morgan Research, BCU enjoys the highest trust and customer satisfaction.
• Over 50,000+ members associated with this lending institution.

Services Offered by BCU Bank  

The members of the BCU bank can avail of the following services offered by this financial institution:

• BCU IBank: Internet banking services are offered to customers to facilitate financial transactions through their devices from the comfort of their homes. Internet banking services offer features such as instant virtual cards, account opening, card controls and mail security. The customer can perform fund transfers and bill payments, review transaction history, and schedule recurring payments through the net banking account.
• BCU Connect App: This mobile application allows the customer to avail of the features offered by the bank through their mobile phones. The user can manage their day-to-day banking operations via BCU Connect App. The functions that can be performed are very similar to that of the internet banking account, but the application's compatibility with mobile phones.
• Digital Banking: Customers can also perform transactions through other digital banking products offered by the bank. The digital wallet allows customers to make and receive payments on their wallets through their smartphones to make secure payments. One can also apply for an instant digital card
• Osko by Bpay: The Osko is a payment platform from the institution that allows customers to make payments within 15 seconds. The amount can be accompanied by a message with 280 characters that provides transparency to both parties throughout the transaction.

Types of Accounts in BCU Bank  

The BCU Bank offers the following types of accounts to the customers:

Savings Account

The customers can park their savings in the bank's various savings accounts schemes. One can earn from the lucrative interest rates offered on the deposits while simultaneously depositing the money in a safe scheme. 

Term Deposits

The term deposits offered by this financial institution allow the customers to select from a diverse range of interest payment options. The depositor with the schemes also avails guaranteed returns immune to market fluctuations and pays a low maintenance fee for the same.

Kids Savings Account 

The Kid savings account allows guardians to invest in their child’s future. The total interest rate offered on deposits that exceed $50,000 is 1.70% per annum.

BCU Bank Opening Hours

The BCU Bank is operational to cater to inquiries and offer services during the following hours:

Monday	9:30 am to 5:00 pm
Tuesday	9:30 am to 5:00 pm
Wednesday	9:30 am to 5:00 pm
Thursday	9:30 am to 5:00 pm
Friday	9:30 am to 5:00 pm
Saturday	9:30 am to 12:00 pm

BCU Bank  Contact Details 

The financial institution has established the following channels where the customer can reach out at their discretion.

• Online Enquiry: www.bcu.com.au/online-enquiry
• E-mail: [email protected]
• General Enquiries: 1300 228 228