Customer Service for Pepper Money Home Loan
Customer support
In terms of services, Pepper Money accepts phone and email inquiries, while contacting customers service over the phone is recommended if you need a speedy response. If you send an email, Pepper contends it will reply by phone or written letter (not email), and it could take a maximum of five working days to respond.
Customer ratings
Pepper Money has an overall rating of 4.7 stars out of five from over 800 customer reviews on Trustpilot, which the review site corresponds to 'Excellent'. Almost nine out of ten reviewers give the lender five stars, with only 7% ranking it one star.
Pepper Money Home Loan Calculator
Pepper Money Australia offers a variety of home loan calculators to assist you in financing. These calculators can help you calculate your borrowing power, indicative interest rate, mortgage repayments, stamp duty, budget planner, savings and term deposit.
Borrowing Capacity Calculator:
This calculator estimates the amount of money you can potentially borrow from a lender for a house loan. It considers aspects such as your income, expenses, loan period, and interest rate.
Why is it useful? It gives you an estimate of your borrowing ability, which can help you set an achievable limit for the home purchase.
Interest Rate Calculator:
This calculator assists you in determining the interest rate you would need to pay on a house loan to attain a certain monthly repayment amount.
Why is it useful? It enables you to examine how interest rates affect your mortgage payments, assisting you in choosing a rate that fits your budget.
Mortgage Repayments Calculator:
This calculator calculates your monthly or other montage repayments according to how you select to repay your mortgage.
Why is it useful? It provides you with a clear view of your repayments and allows you to arrange your repayments properly.
Stamp Duty Calculator:
This calculator assists you by providing information related to stamp duty, which you need to pay when purchasing a home. Stamp duty is a government-imposed fee on real estate-related transactions.
Why is it important? It helps you budget for the additional costs connected with buying a home.
Budget Planner Calculator:
This calculator helps in creating a budget for a particular home purchase by managing your income, expenses, and financial goals into account.
Why is it important? It assists you in analysing your financial situation for homeownership.
Savings and Term Deposit Calculator:
This calculator assists you in calculating the money you can save or invest in a term deposit by taking into criteria such as initial deposit, interest rate, and time frame.
Why is it important? It helps in setting savings goals and understanding the potential returns on investments.