Ratings
QBank is a niche member-owned financial assistance provider to customers that are seeking monetary support for requirements varying from purchase of a vehicle to aiding cash cover for home purchase. They operate with a backing from more than 25,000 stakeholders which majorly comprise of individuals from Queensland Police, Fire and Emergency Services, Health and Public Service sector, and so on.
Bank Type
--
Founded
1964
Headquarters
Brisbane, Queensland
Industry
Banking
Formerly/Predecessor
--
Subsidiaries
--
Need Home Loan Assistance?
+61
Pros
Strict lending policies.Signup Fees.Customer Support.
Cons
Home Loan for Self-Employed.High Property Value for First Home Buyers.Strict Age Restrictions.Since 1964, QBANK, a member-owned organisation, has had the honour of helping its members with their financial needs and general well-being. QBANK is committed to serving those who serve Queensland.
Every hero requires a sidekick, and for more than 50 years, QBANK Australia has assisted Queensland's Everyday Heroes with their varying financial requirements. QBANK aims to comprehend each customer's distinct demands and offer them excellent personalised service and value. They operate with backing from more than 25,000 stakeholders, including individuals from Queensland Police, Fire and Emergency Services, Health and Public Service sector, and so on.
QBANK is the perfect one-stop shop for someone who wishes to make a difference because it offers specialised financial services. QBANK takes responsibility for its work and consistently strives for quality for its customers. Your career is in good hands at QBANK thanks to its illustrious past, prominent team member perks, and numerous training and growth opportunities.
The only thing that sets QBANK apart from other conventional banks is its member-centric approach. QBANK adheres to its community-centric philosophy and acts solely to improve its members' lives. This bank takes pride in prioritising clients over making a profit and providing an extensive range of financial products and services to make their lives easy.
In other words, it is a one-stop shop for all your financial needs and associated services.
QBANK aims to provide customers with the best banking experience and adhere to the same, offering various services. Here's what you can expect from QBANK:
QBANK offers different bank accounts, including Savings Accounts, Transaction Accounts, Term Deposit Accounts, and Retirement Accounts, to cater to the varying financial requirements of a broad customer base.
QBANK offers three types of bank accounts in this category. These are:
A transaction account that contributes to the community. QBANK pays 10 cents to organisations and charity members with an active Everyday Plus Account every month.
Features:
The On Call account was created to aid in money management. You have several flexible options for accessing your money from this account whenever necessary.
Features:
This account is only available to teenagers between 13 and 17. You can enjoy life's fun aspects without paying a monthly account fee, making a minimum deposit, or maintaining an opening amount.
Features
QBANK offers three types of bank accounts in this category. These are:
It can be easy to save money to achieve your financial objectives. With the NetLink Direct Savings account from QBANK, you have the choice and flexibility to save while earning interest. Account access by phone, app, or online banking.
Features
Set aside paychecks and pocket money. Now you can watch savings grow while earning your interest grow without monthly account fees, minimum deposits, or opening balance requirements. The adolescent opens the account and manages it. For even more control and supervision, the kid can grant a parent or other adult guardian access to the account. The account can be accessed by phone, app, or online banking.
Features
A premium account for parents having children aged 12 years and under. It offers a fantastic opportunity to save for your child's future and impart practical money management skills because there are no transaction and monthly account fees. Money can be accessed in branch locations, using the QBANK App, or online banking.
Features
Allow QBANK to reward you for your savings. To assist you in achieving your savings objectives more quickly, The Bonus Saver Account gives bonus interest. For the benefit of the bonus interest rate, a member must make a minimum deposit of $200 and avoid withdrawals.
Features
Invest in a QBANK Christmas Club Savings account to save for the holiday season. This kind of preparation is practical and satisfying.
Features
Term deposit accounts offer a prominent way to safely and securely increase your money. A fixed rate of return offers you the security of knowing your investment's value at all times. QBANK interest rates on term deposits help achieve financial objectives in less time through higher returns.
Features
To make retirement life easier for retired individuals, QBANK offers a Pension Plus account.
An account that combines savings and transactions with easy access and no monthly charges for retirees and pensioners over 55. Get easy access to your savings and a transaction account with a Visa Debit card. This account is only available to retirees at least 55 years old and possesses an eligible pension card. There are no monthly fees, opening balance or minimum deposit requirements.
On weekdays, i.e. Monday to Friday, QBANK opening hours are:
| Weekday | QBANK Opening Hours |
| Monday | 8:45 am to 4:30 pm |
| Tuesday | 8:45 am to 4:30 pm |
| Wednesday | 8:45 am to 4:30 pm |
| Thursday | 8:45 am to 4:30 pm |
| Friday | 8:45 am to 4:30 pm |
QBANK branches remain closed on Saturday and Sunday.
To make a general inquiry, you can quickly contact the bank executives by calling them and dropping them a post at their postal address.
Contact Details: 13 77 28
You can call this number on weekdays (Monday to Friday) from 8:45 am to 4:30 pm. This number is limited to Australian citizens. If you are an international customer of QBANK, get in touch with the executive by calling: +61 7 3008 444
Additionally, customers have the option to drop a post to Queensland Bank. The postal address is:
PO Box 13003, George Street QLD 4003
If you have lost your QBANK card, call on 13 77 28. The calling hours are limited to 8:45 am - 4:30 pm (EST). If you wish to reach out to customer services outside these calling hours, call on 1800 621 199.
Police officers, members of the emergency services, corrections officers, ambos, healthcare professionals, government employees, and their families can join QBANK, formerly known as Queensland Police Credit Union (QPCU).
QBANK has over 25,000 members.
To make a general inquiry, you can quickly contact the bank executives by calling them and dropping them a post at their postal address. For a call, dial 13 77 28; if you are an Australian citizen, call +61 7 3008 4444.
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